Vacation Home Rental Terms & Conditions With All JuSt Investment Enterprises Inc. Managed Properties

Your responsibility: The party must treat the property, it’s furniture, fittings, utensils & other facilities with respect. Any loss or damage must be reported immediately to the Management Company. The applicant must make good or pay for any loss, damage or breakage caused during your rental period. The owners & JuSt Investment Enterprises Inc reserve the right to withhold any monies from the security bond including any additional costs over and above the security bond to pay for any loss or damage caused to the property or its contents by any member of the party. The party leader must sign the booking form accepting the conditions on behalf of all persons named on the booking form, including those substituted or added by agreed amendment of the booking. A contract exists when you have paid a deposit and we have accepted and confirmed your booking in writing. The party leader accepts these conditions on behalf all members of the party. Only persons named on the booking form are entitled & allowed to use the rental property.

On arrival at the property (unless otherwise advised to you in writing) your check in time will be after 4:00pm local time. The property must be vacated by 10:00am on the day of departure. All Late check outs will be charged a full day’s rental. Early check-ins are sometimes accommodated by prior arrangement at an additional fee of $60.00.

Cancellation: Any cancellation or amendment of the booking must be in writing and is subject to the following cancellation charges:

·         6 weeks or more prior to rental period - loss of deposit only.

·         Less than 6 weeks - 100% Rental Charge.

·         We strongly recommend guests take out Travel Insurance & for most reasons beyond your control cancellations will be covered by your Travel Insurance.

·         Alterations to any booking dates (where possible) are subject to $50.00 administration fee.

Force Majeure: The owners of the property or their servants or agents or JuSt Investment Enterprises Inc will not be liable for & no refunds will be issued for any cancellation, loss or delay occasioned by any of the following: Strikes, Riots, Political Unrest, Hostilities, Weather, War or threat of war, Terrorist Activity, Closure of Airports, Cancelled flights or Transportation Issues or any other event what so ever beyond the control of JuSt Investment Enterprises Inc. We strongly recommend that guests take out full Travel Insurance to cover such liabilities.

Security Bond: A security bond of $300.00 will be placed & held approx two weeks prior to arrival against a named credit card on behalf of the owners & JuSt Investment Enterprises Inc against and is not limited to loss, breakages, late check outs, above normal cleaning, trash removal or damage occasioned by the use of the property or caused to the property by the parties to this agreement. The security bond is not limited just to $300.00 should the loss, breakages, late check outs, above normal cleaning, trash removal or damage etc. caused to the property & its contents by the parties to this agreement be greater than $300.00 then you agree that you will be wholly liable for the total cost of breakages, loss, repairs, replacements etc. and you agree that the owner & JuSt Investment Enterprises Inc may charge the credit card provided for the security bond for the entire total cost. Where there are insufficient funds available on your credit card you agree to forward ASAP the outstanding funds within 7 days. JuSt Investment Enterprises Inc will be sole arbitrators on all causes/costs of breakages, loss, repairs, replacements, extra cleaning, trash removal, damages etc.

Swimming pool: The owners, JuSt Investment Enterprises Inc and the owner’s agents do not accept any liability for injury howsoever caused as a result of the use of the pool. Guests are specifically requested NOT TO ALLOW UNSUPERVISED CHILDREN TO USE THE POOL, which is around 5feet deep at the deepest part. Please also note that homes with tiled floors can be slippery when wet, take extra care when entering the home especially from the pool area. Where a vacation home is equipped with a pool safety fence this must be used at all times. Where a vacation home is equipped with a pool door/window alarm these must be used at all times. JuSt Investment Enterprises Inc do not accept any liability howsoever for any incident caused due to incorrect use of these pool safety items.

Personal Property: The owner, JuSt Investment Enterprises Inc or their agent will not be liable for any loss, breakages or damage of personal property, personal injury in the home or on the property what so ever. It is highly recommended that guests have appropriate travel/holiday insurance in force for the period of the vacation.

Cleaning: The rate paid includes cleaning of the property prior to your arrival and after you have departed only. In the event you require cleaning any time during your stay beside that of which has been stated in these conditions, a special request must be made and an additional fee must be paid. Although the property will be cleaned after your departure it must still be left in an orderly state, linens & towels should be placed in the laundry room (a wash started only if possible), all trash disposed of correctly not left inside the property, all used food items removed from the property on check out, any moved furniture returned to its original location, pool deck left in a tidy condition with pool safety fence in place and all kitchen utensils should be washed. Should the property require above the normal amount of cleaning or there is excess trash left in or outside the vacation home, then the owners, JuSt Investment Enterprises Inc or their booking agent reserve the right to withhold any monies from the security bond to pay the extra costs & extra work involved. JuSt Investment Enterprises Inc will be sole arbitrators on all causes of damage, breakages or loss and to what is deemed to above the normal amount of cleaning or excess trash disposal or any other extra work involved in bring the vacation home back to JuSt Investment Enterprises Inc vacation home rental standards.

Problems: Any complaints related to the accommodation must be made in writing to JuSt Investment Enterprises Inc within 24hours of any problem arising, who will endeavor to put things right as soon as practicably possible. Unless there is a valid reason we will not consider the owner, their agents or JuSt Investment Enterprises Inc liable for any compliant that has not initially registered in writing to JuSt Investment Enterprises Inc. All written complaints can be mailed to JuSt Investment Enterprises Inc, PO BOX 727, Intercession City, FL 33848.

Construction: The applicant is hereby made aware that on many Estates there will be other homes under construction. The owners, their agents or JuSt Investment Enterprises Inc will not accept liability for any complaints arising from construction.

Disturbances: The owner, Management Company or JuSt Investment Enterprises Inc will not be liable for any loss or delay caused by conditions over which they have no control. The owner, Management Company or JuSt Investment Enterprises Inc will not be liable for any loss due to noise or disturbance from anywhere within the vicinity of the rental property. Should guests have a compliant ref. noise emanating from adjacent properties the local sheriff dept should informed immediately of the problem, guests should register a complaint and should follow instructions given to them by law enforcement agencies. Should you the guests or any member of the party be the cause of noise or disturbances to others whilst using the rental property, this will contravene the terms & conditions of this contract and the guests will be evicted from the property without recompense or refund. All guests must observe the Quiet Time when using the vacation home this is between 9:00 p.m. to 8:00 a.m. unless otherwise indicated at the home or Sub-Division. Please be aware that the community is both a holiday and residential home community and although we do expect you to enjoy yourself whilst using the facilities, we ask that you please keep noise levels to a minimum when entering and leaving the property. This is also applicable to the pool and lanai areas

Climate: The applicant is hereby made aware that, as Florida is a tropical it is the home of many insects etc. All homes are treated on a regular basis to repel such unwanted visitors, but inevitably they occasionally find their way inside properties from time to time. They are best eradicated by spraying with an appropriate product. Guests should inform JuSt Investment Enterprises Inc and we will endeavor to have a qualified pest control company attend the property within 48 Hours. JuSt Investment Enterprises Inc accepts no liability and will not issue any refunds due to any insect/bug related problems.

Pool Heat: Pool Heat is charged as an optional extra. We do not guarantee pool temperatures. The standard for heated pool water temperature is between 80 & 85F. The pool will not be heated to a temperature over and above 85F. Where provided guests are always requested to use the pool blanket overnight & whenever the pool is not in use. Please note electric pool heaters do not operate when the external temperature drops below 55F. If there is a mechanical failure of the pool heater during your stay and the pool can not heated to the required range, you will be refunded the pool heat for the rest of your stay or until it is working (whichever is shorter). This is the sole extend off our liability; no other refunds will be issued. We recommend that pool heat is chosen (if you intend to use the pool) between October and May. Not all pools are heatable. If you think you may want to heat the pool please ask if the property has pool heating facilities at the time of reservation.

Pool Spa’s: Many of the vacation home rentals that are offered may also feature spa pools, and this additional amenity is identified in the home description. Guests should note that a spa pool (or raised spa) is not a hot-tub. The temperature of a spa pool is typically set at the same level as the main pool. Guests should not expect hot-tub like temperatures to be available on spa pools. Pool heat is preset to the desired temperature between 80 & 85F for that particular property and cannot be adjusted. A pool blanket where provided on heated pools, which should cover the pool when not in use to retain the heat (especially overnight).

Persons Allowed To Use Property: Only those persons identified on the booking form are authorized to use and enter the property. JuSt Investment Enterprises Inc must be made aware of any changes to the original names listed on the booking form in writing as soon as possible. This may also incur additional administration charges

Vacation Home Maximum Occupancy:  Each Vacation Home has the following Maximum Occupancy Level listed below:

3 Bedroom Vacation Home – Max Occupancy: 6 (8 with Sleeper Sofa)

4 Bedroom Vacation Home – Max Occupancy: 8 (10 with Sleeper Sofa)

5 Bedroom Vacation Home – Max Occupancy: 10 (12 with Sleeper Sofa)

6 Bedroom Vacation Home – Max Occupancy: 12 (14 with Sleeper Sofa)

7 Bedroom Vacation Home – Max Occupancy: 14 (16 with Sleeper Sofa)

The Guests undertakes not to exceed these maximums and understands that any violation of the limit will be cause for immediate eviction for the property, without refund or recompense. Occupancy is defined as any overnight guest in, on or at the vacation homes premises & pool area.

Pets: Sorry no pets are allowed. Should guests be found with pets on, at or in the vacation home this will result in immediate eviction from the property without refund or recompense, in addition extra charges against the security bond may apply for additional cleaning, damage etc.

Smoking: No smoking is permitted inside the vacation homes. Should the vacation home smell of smoke then there will be a min. charge of $150.00 charged to your security bond to eradicate the smell caused. In addition there will be extra charges to the security bond should cigarette butts or ends have to move cleaned up from anywhere on the property premises i.e. pool deck, sidewalks, driveways & gardens.

Parking: Please do not park on the grass areas to the sides of the driveway as this will damage the lawn & plastic irrigation pipes & sprinklers which are located directly beneath the grass at shallow level. Extra charges against the security bond will be charged for damage to lawn areas or irrigation pipework etc.

Glass In Pool/Spa Area: Glass when broken is dangerous, impossible to locate and therefore remove from your pool. Please only use plastic in the pool/lanai areas. Never use glass products on the pool & spa areas.

Information Folder: A vacation home information folder is located in your rental home; please take time to read the folder. The management agents, JuSt Investment Enterprises Inc & owner ask that you adhere to the rules & regulations set out within the information folder. Not adhering to the rules & regulations set out in this folder will contravene the terms & conditions of this contract. Any contravention of these terms & conditions &/or the rules and regulations set out in the vacation home information folder will result in the cancellation of the vacation home rental without any refund or recompense. JuSt Investment Enterprises Inc provide information and advice in the Vacation Home Information Folder to the guests in an advisory capacity only, with no guarantee or promise of security, even where the guests make use of any advice given by JuSt Investment Enterprises Inc or its representatives. In the event that property of the guests is lost or stolen, the guest should advise the appropriate authority first, and then the Company, of the lost or stolen items, JuSt Investment Enterprises Inc. accepts no liability for lost or stolen items.

Rental Basis: All Vacation Home rentals offered for short-term rental through JuSt Investment Enterprises Inc are provided on a self-catering basis. JuSt Investment Enterprises Inc provides complimentary starter soap, toilet paper, and trash bags. Once these items are used, it is the guest’s responsibility to replenish them. The guests may elect to order groceries and supplies in advance from JuSt Investment Enterprises Inc, there will be an extra charge for the extra groceries & supplies.

Access To Vacation Home: The guests agree to permit the Owner, JuSt Investment Enterprises Inc or their Agents reasonable access to the property to carry out any maintenance or protect the property if necessary. Where possible JuSt Investment Enterprises Inc will endeavor to inform the guests of any proposed access to the home but in some cases it may be impractical to do so or it mat not be possible to contact guests.

Subletting: The guests agree not to sublet or share the property except with persons nominated on the Booking Form.    

Age Limit: You must be 21 years or older to rent any vacation homes or agree and sign any terms & conditions for rental with JuSt Investment Enterprises Inc. All persons under the age of 21years must be accompanied by and adult.

Emergency Problems: JuSt Investment Enterprises Inc agrees to provide a prompt response to remedy problems that, at the sole discretion of JuSt Investment Enterprises Inc, constitute emergencies, which would affect the safety of the guests. Any problems arising during the Rental Period at the vacation home that does not constitute an emergency as solely determined by JuSt Investment Enterprises Inc will be remedied during or after the Rental Period, based on the severity of the problem, at the sole discretion of JuSt Investment Enterprises Inc. JuSt Investment Enterprises Inc makes all reasonable efforts to maintain each property and its equipment in good working order. Wherever commercially possible, repairs are performed within 24 hours, but sometimes delays are inevitable. No refunds are granted for malfunctioning mechanical or electrical equipment including (but not limited to): inoperable appliances, air-conditioning units, pools and/or spas. No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or internet access.

Child Supervision: The guests must ensure that Children are supervised at all times. It is the policy of the JuSt Investment Enterprises Inc that all Children under the age of 18 years must not be left in rental property un-supervised at any time during the rental period.

Homes Located in Regal Palms Resort Only: Regal Palms Resort Management charge a Resort Use Fee which is payable on arrival at the Regal Palms Resort Clubhouse reception. This resort use fee is for the use of the resort clubhouse and water park facilities; the Resort Use Fee is not included in the rental price agreed for the Vacation Home with JuSt Investment Enterprises Inc. Please note the Resort Use Fee is subject to change without notice. JuSt Investment Enterprises Inc accepts no liability or responsibility for the Resort Use Fee or use of the Regal Palms Resort facilities. JuSt Investment Enterprises Inc sole responsibility will be limited the management of the Vacation Home itself and not the Regal Palms Clubhouse & Water Facility. No refunds will be issued for any problems, issues or disputes regarding or relating to the Regal Palms Resort Clubhouse or Water Park facility and its use.

Gated Resort Access: Many vacation homes are situation in a gated resort or community that do not allow, RV’s, Trailers, Large Vans etc. to be left overnight in the resort or community. Please do not park such vehicles in gated resort or community areas without written permission. Further information may be requested in writing from JuSt Investment Enterprises Inc if in doubt please contact JuSt Investment Enterprises Inc before confirming or paying for a rental. JuSt Investment Enterprises Inc will not be liable and will not issue refunds for issues regarding to RV’s, Trailers, Large Van’s being allowed on community or vacation home properties.

Compliance: Failure to comply with any of the terms herein will, at the sole discretion of JuSt Investment Enterprises Inc, result in the eviction of the Guest from the Property, without recompense or refund.

Deposit & Final Balance: The deposit and final balance is non-refundable so we strongly recommend purchasing the Travel Protection that will cover for Trip Cancellation and Interruption. The final balance payment is due in full 8 weeks prior to your check in date.

Use Of Property: Use of the Accommodation and Amenities is entirely at the user’s risk, and no responsibility can be accepted by the owners of the property or JuSt Investment Enterprises Inc for injury, or for loss or damage to the user, visitors or their belongings, however caused. Baggage and personal belongings are at the Guest’s risk at all times, and no responsibility can be accepted for loss or damage to any vehicle or its contents. The Guest is strongly advised to take out full and adequate travel insurance to cover all members of the party. All users of the vacation home must adhere to all the Florida & Federal laws when in and around the vacation home, any breach of these laws will result in the guests contravening the terms of this rental contract and may result in eviction without any recompense or refund from the vacation home.

Barbeque/Grills: It is the duty of the guest to clean any barbeque / grill provided after they have used it. A charge of $50.00 will be made against the Security Bond in the event the Barbeque/Grill is left unclean. When using a BBQ grill it must be used outside the pool screen and at least 10ft away from the pool screen & the vacation home.

Service Calls: Service Calls to the Home – Our office is open from 9:00 a.m. until 5:00 p.m. Monday to Friday, 9:00am to 5:00pm Saturday and our office is closed on Sundays. Non-emergency service or maintenance calls to come out to the property outside of these hours will incur a $50.00 charge which will be charge against your security bond. As the management company, JuSt Investment Enterprises Inc reserves the right to refuse service to anyone it considers an undesirable guest.

Home Availability: Should the vacation home become unavailable due to circumstances beyond the control of JuSt Investment Enterprises Inc, we reserve the right to substitute the reserved home with a comparable accommodation. In very rare Instances, circumstances may dictate that JuSt Investment Enterprises Inc must cancel the contract prior to the guest taking occupancy of the property. JuSt Investment Enterprises Inc reserves this right of cancellation and will refund all monies received from the Guest in this circumstance.

Vacation Home Keys: When guests are not present at the vacation home the vacation home keys must be left inside the lockbox near the front door of the home at all times. This does not apply to vacation homes with electronic locks. Should the vacation home key be lost there will be a $150.00 charge to replace the vacation home locks. Should the vacation home key be lost and JuSt Investment Enterprises Inc are required to call out to the vacation home to grant access there will be a minimum $150.00 call out fee.

Home Security: Guests are solely responsible for ensuring that the vacation home rental is secured at all times. When leaving the vacation home for any period of time guests must ensure that all doors and windows are locked. Should items belonging to the vacation home be taken as a result of the guests failing to secure the vacation home adequately, then the guests will be liable for the replacement cost in full for any items taken from the home.

Vacation Home 4772 Vero Beach Pl, Kissimmee, FL – ONLY: Please note Vacation Home 4772 Vero Beach Pl, Kissimmee, FL is equipped with a telephone that has 911 Emergency Calls only. It is not possible to make any other type of call other than a 911 Emergency Call from this vacation homes telephone.

Contract Jurisdiction: This Contract is subject to and shall be construed in accordance with the laws of Florida and the parties hereby submit to the exclusive jurisdiction of the United States Courts System.

I have read, fully understand and will comply with the above stated terms and conditions.